Patient Service Associate (12-Month Contract)
Core
Entry-level administrative and customer support role managing patient data, enrollment, and communications for patient support programs across Canada.
Role type
Entry-level Patient Service Associate
Builds
Patient support programs for healthcare patients and providers
Domain
Healthcare / Patient Assistance Programs
Deliverable
dashboards & analysis
Required skills
Data entry, CRM systems, MS Office, written communication, verbal communication, attention to detail, process adherence
Preferred skills
Bilingualism (French/English), call center experience, healthcare environment familiarity, medical terminology knowledge, insurance/reimbursement program exposure, organizational skills, problem-solving
Technologies
CRM systems, MS Office
Responsibilities
Enter and maintain accurate patient and program data, support patient enrollment and onboarding, manage inbound and outbound communications, verify patient and provider information, respond to routine inquiries, track and document program activities, prioritize tasks in high-volume environment
Seniority
Entry-level, 0-1 year experience