Operations Supervisor
Core
Lead daily warehouse and distribution centre operations to ensure products are received, processed, and shipped safely, accurately, and on time.
Role type
Operations Supervisor (Warehouse & Logistics)
Builds
Healthcare product distribution and supply chain fulfillment
Domain
Healthcare / Pharmaceutical Distribution
Required skills
Team leadership, workflow management, performance monitoring, safety compliance, operational reporting, conflict resolution, process improvement, data analysis, shift scheduling, stakeholder partnership
Preferred skills
Bachelor's degree in Business/Operations/Supply Chain, healthcare/pharmaceutical distribution experience, employee relations expertise, continuous improvement leadership, KPI management, organizational change management
Technologies
Microsoft Office (Excel, Outlook, Word, PowerPoint)
Responsibilities
Assign work and manage staffing to meet operational goals, monitor productivity and quality performance, coach and develop team members, conduct performance management discussions, ensure compliance with safety and regulatory standards, resolve operational issues, review operational metrics for decision-making, partner with transportation and inventory teams
Seniority
Mid-level, hands-on IC
