Sr. Associate, Field Support Technician/Engineering
Core
Install, set up, maintain, troubleshoot, and repair client hardware and software systems (pneumatic, robotics, electronic control) for healthcare/pharmaceutical customers.
Role type
Senior Field Service Technician (Engineering)
Builds
Healthcare automation systems and equipment
Domain
Healthcare / Pharmaceutical / Robotics / Electronics
Deliverable
physical/clinical work
Required skills
Pneumatic systems troubleshooting, Robotics systems troubleshooting, Electronic control systems troubleshooting, Preventive maintenance, On-site installation, Equipment repair, Inventory management, Autonomous field work, Time-critical priority management
Preferred skills
Healthcare or pharmaceutical industry experience, Hospital automation experience, McKesson APS equipment knowledge
Technologies
Pneumatic systems, Robotics systems, Electronic control systems, McKesson APS equipment
Responsibilities
Perform installations, repairs, and preventive maintenance on customer sites; Execute troubleshooting for complex electronic and robotic assets; Manage equipment and parts inventory; Act as service representative for specific customers; Complete administrative and reporting requirements; Assist sales team with equipment performance reviews.
Seniority
Mid-Senior, hands-on IC