Personal Cruise Consultant
Core
Direct sales of Norwegian Cruise Line products to consumers via phone and email, focusing on identifying travel needs, presenting itineraries, and closing sales.
Role type
Direct sales representative (cruise industry)
Builds
Cruise vacation packages, stateroom upgrades, and onboard amenities
Domain
Travel & Hospitality
Required skills
Direct sales, telephone communication, customer relationship management, travel itinerary planning, upselling, database management
Preferred skills
Cruise industry experience, Bachelor's degree in Marketing or Business Administration, 2+ years sales experience
Technologies
CRM databases, mass email campaign tools
Responsibilities
Initiate calls to identify travel needs and present cruise products; Maintain customer relationships to meet retention and revenue goals; Manage prospect lists and contact databases; Participate in sales training and team meetings; Execute targeted email marketing campaigns.
Seniority
Entry-level to Mid-level, individual contributor