Personal Cruise Consultant Int - MEA
Core
Promotes sales to direct consumers by initiating calls, acting on leads, and presenting Norwegian Cruise Line products to identify travel needs and make recommendations.
Role type
Sales Consultant (Cruise)
Builds
Cruise bookings and onboard ancillary sales (stateroom upgrades, credits, amenities)
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
Verbal communication, multi-tasking, goal/quota-driven sales, customer relationship management, product knowledge
Preferred skills
Cruise sales experience, Bachelor's degree in Marketing or Business Administration
Technologies
Contact database management, mass e-mail campaign tools
Responsibilities
Initiate calls and act on leads to identify travel needs; Establish and maintain quality customer relationships to meet retention and revenue goals; Maintain consumer prospect lists and contact databases; Acquire in-depth industry and company knowledge to articulate product features and pricing; Participate in daily team meetings and sales training; Execute department-approved mass e-mail campaigns.
Seniority
Individual Contributor, Entry to Mid-level