Principal Experience Designer
Core
Own the unified digital design experience across NCL's digital guest journey (Shop, Book, Presail, Onboard, Next Cruise) to ensure brand consistency.
Role type
Principal Experience Designer (Strategy & Standards)
Builds
Unified digital guest journey across web, app, and CRM touchpoints
Domain
Travel/Hospitality + Digital Experience Design
Required skills
Digital/UX experience design, Design systems governance, Multi-channel journey design, Cross-functional collaboration, Design mentorship, Stakeholder influence
Preferred skills
Travel/hospitality industry experience, AI-enhanced personalization, Mobile commerce patterns
Technologies
Figma, Sketch, Adobe Creative Suite
Responsibilities
Set and advise on digital design direction, Establish and govern design standards, Partner with technology teams for feasibility, Interpret consumer testing results, Provide non-supervisory mentorship to embedded designers
Seniority
Principal, hands-on IC with strategic scope