Operations Manager
Core
Support the General Manager in daily operations and administrative management of a hospitality center, including staff supervision, customer service, facility safety, and financial oversight.
Role type
Operations Manager
Builds
Daily operational efficiency and customer experience at a hospitality center
Domain
Hospitality / Recreation / Marina
Required skills
Staff supervision and scheduling, customer complaint resolution, inventory and visual merchandising control, financial reporting and budgeting assistance, facility safety inspection, recruitment and hiring, MS Office proficiency
Preferred skills
Bachelor's degree, boating and marine industry experience, swimming ability
Technologies
PeopleSoft, MS Word, MS Excel, MS Outlook
Responsibilities
Supervise and schedule staff; oversee front desk operations; serve as point of contact for customer issues; inspect facility for safety and cleanliness; verify payments and manage sales reports; oversee stock and visual merchandising; promote marketing plans and new client programs
Seniority
Mid-level, hands-on IC