Hotel Front Desk Agent - DoubleTree Hilton
Core
Manage front desk operations including guest check-in/out, reservations, room assignments, and payment processing for a DoubleTree Hilton hotel.
Role type
Front Desk Agent
Builds
Guest check-in/out workflows, room assignments, and payment transactions
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, cash handling, reservation management, room assignment, payment processing, complaint resolution, multi-tasking, phone communication, administrative support
Preferred skills
Hotel experience, up-selling techniques
Technologies
Reservations system, POS system
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