Limousine Ambassador (Coordinator)
Core
Coordinate limousine operations, manage bookings, and support guest-facing services at counters and driveways for a luxury hotel and casino.
Role type
Operations Coordinator (Limousine Services)
Builds
Limousine booking system workflows, guest transfer services, and fleet utilization reports
Domain
Hospitality / Luxury Transportation
Deliverable
product features
Required skills
Limousine dispatch system management, Point of Sale system usage, Limousine Booking System updates, guest entitlement validation, vehicle allocation, external vendor coordination, guest service communication, shift scheduling, luggage handling assistance
Preferred skills
Prior limousine or hospitality operations experience, Microsoft Office proficiency (Word, Excel, Outlook)
Responsibilities
Manage and monitor limousine bookings via dispatch system, handle guest enquiries via phone and email, support walk-in guests at counters and driveways, validate and redeem guest entitlements, coordinate vehicle positioning and boarding, prepare daily operational reports, manage guest expectations during operational constraints