Specialist - F&A - I2C 4A
Core
Act as primary liaison to investigate and resolve complex customer, order, and billing issues while ensuring accurate processing and compliance.
Role type
Specialist, Financial Accounting & Operations (F&A)
Builds
Customer order processing workflows, audit documentation, and standard operating procedures (SOPs).
Domain
Financial Services / Order Management / Compliance
Deliverable
dashboards & analysis
Required skills
Accounting, Order Administration, Order Management, Order Processing, Audit Documentation, SOP Development, Credit Control Support, Team Training, Stakeholder Liaison
Preferred skills
Financial Modeling, Valuation Analysis, Process Improvement, Client Relationship Management
Technologies
Client-specific operational tools, Financial reporting systems
Responsibilities
Investigate and resolve complex customer and order issues; Ensure accurate processing, shipping, and invoicing of orders; Prepare monthly reports and audit-related documentation; Create and maintain Standard Operating Procedures (SOPs); Support credit control activities; Train and mentor junior team members.
Seniority
Specialist, individual contributor
