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Performance Test Architect with IVR Experience

Charlotte, NC, US💼 Full-time💰 $115,000–$115,000🗓 2026-09-29

Core

Lead performance engineering initiatives for large-scale customer interaction platforms, ensuring highly available, scalable, and resilient voice applications.

Role type

Senior Performance Test Architect (IVR)

Builds

Enterprise-wide performance testing strategies, frameworks, and optimized voice applications

Domain

Financial services, Cloud, Voice/IVR technology

Required skills

Performance testing strategy, Load modeling, Capacity planning, IVR technology stacks, LoadRunner, JMeter, NeoLoad, Gatling, HTTP, REST APIs, SQL, Java/.NET, Distributed systems, Dynatrace, AppDynamics, Splunk, Grafana, Prometheus, New Relic, CI/CD integration, Performance analysis, Root cause identification

Preferred skills

AWS, Azure, GCP, Docker, Kubernetes, Performance engineering, Site reliability, Application tuning, Agile/Scrum

Technologies

LoadRunner, JMeter, NeoLoad, Gatling, Dynatrace, AppDynamics, Splunk, Grafana, Prometheus, New Relic, Jenkins, GitHub Actions, Azure DevOps, GitLab, AWS, Azure, GCP, Docker, Kubernetes

Responsibilities

Define and implement enterprise-wide performance testing strategies and frameworks, Lead end-to-end performance testing activities for enterprise applications, Design, develop, and execute load, stress, endurance, and scalability tests, Analyze performance metrics and identify application, database, and infrastructure bottlenecks, Provide tuning recommendations for IVR applications, Integrate performance testing into CI/CD pipelines, Mentor junior performance testers

Seniority

Senior, hands-on IC with leadership responsibilities

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