Assistant Shop Manager - San Jose, CA
Core
Support the Shop Manager in leading retail operations, driving sales targets, and ensuring exceptional customer service at a candy store.
Role type
Retail Assistant Manager
Builds
Candy retail operations and customer experiences
Domain
Confectionery retail
Deliverable
product features
Required skills
retail management, sales goal achievement, team leadership, customer service, cash handling, inventory management, payroll processing, recruitment support, budget monitoring, policy enforcement
Preferred skills
ability to train and coach employees, adaptability to new technologies, physical stamina for stocking and lifting
Technologies
point-of-sale systems, payroll software, inventory management tools
Responsibilities
Assist in providing leadership to the retail team, achieve daily/monthly/annual sales goals, implement company policies and programs, delegate tasks and ensure team compliance, resolve customer and employee concerns, train and develop team members, assist in recruitment, monitor expenses, manage cash handling and banking, approve weekly payroll, create work schedules, manage paperwork for new hires and inventory
Seniority
Mid-level, hands-on IC