Medical Assistant II
Core
Frontline clinical support role providing direct patient care, administrative assistance, and team mentorship at outpatient clinics.
Role type
Medical Assistant II (Senior IC)
Builds
Direct patient care procedures, EHR documentation, and patient service center operations
Domain
Healthcare / Outpatient Clinic
Deliverable
physical/clinical work
Required skills
Phlebotomy, BLS certification, Medical Assistant certification, patient care procedures, EHR documentation, administrative support, mentorship/training
Preferred skills
Back office experience, bilingual communication (English/Spanish/Mandarin/Cantonese), nationally recognized MA certification
Technologies
Electronic Health Record (EHR)
Responsibilities
Perform routine patient care procedures, document specialties in EHR, provide telephone support at Patient Service Center, mentor and train MA team members, assist with Back-Office process feedback
Seniority
Mid-level, hands-on IC