Account Manager (m/w/d)
Core
Senior Account Manager responsible for managing and expanding relationships with existing ambulatory care customers in the DACH region, driving revenue through renewals, upsells, and cross-sells of SaaS and software solutions.
Role type
Senior Account Manager (SaaS/Healthcare)
Builds
Long-term customer retention and portfolio value growth for ambulatory information systems
Domain
Healthcare IT / Ambulatory Care / SaaS
Required skills
Commercial account management, SaaS sales, cross-selling and upselling, demand analysis, CRM proficiency, stakeholder management, travel readiness
Preferred skills
Experience with large product portfolios, modern sales methodologies, experience with healthcare providers (physicians)
Technologies
SaaS platforms, CRM systems, AI products
Responsibilities
Build long-term relationships with a regional customer portfolio, drive recurring and one-time revenue growth, analyze customer needs to identify new business potential, collaborate with support and success teams to ensure product adoption, create revenue forecasts and performance reports
Seniority
Senior, hands-on IC
