Analytics and Insights Specialist
Core
Support bank strategies by analyzing data to deliver actionable insights and targeted marketing communications that improve customer experience and engagement.
Role type
Analytics and Insights Specialist (Marketing & Customer Experience)
Builds
Customer communication campaigns, target group definitions, and BAU reporting processes.
Domain
Banking / Customer Analytics
Deliverable
dashboards & analysis
Required skills
SQL, SAS, Power BI, data analysis, requirement translation, stakeholder management
Preferred skills
Customer communications experience, complex data handling, relationship building
Responsibilities
Maintain and run BAU reporting processes; Provide data support for customer communications including target group creation; Translate business requirements into technical requirements.
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