Assistant Manager (Career Opportunities)
Core
Lead a team at a pet care facility (Canine Courtyard) to ensure exceptional customer service, operational compliance, and staff management.
Role type
Assistant Manager (Pet Care Facility)
Builds
Pet care services (boarding, grooming, daycare) for pet families
Domain
Pet industry / Hospitality
Deliverable
product features
Required skills
Staff management, customer service, problem-solving, computer proficiency, financial reporting, inventory management
Preferred skills
Veterinary/boarding/grooming experience, hospitality/retail management experience, Associate or BS/BA degree
Technologies
Microsoft Office Suite, database applications
Responsibilities
Motivate, recruit, hire, train, coach, and counsel center staff; Schedule staff assignments; Monitor and respond to pet guest needs for safety and comfort; Resolve customer complaints; Manage inventory and supplies; Assist with financial reports and bank deposits; Ensure facility compliance with labor laws (OSHA, EEOC, ADA); Serve as onsite manager in the absence of the General Manager.
Seniority
Individual Contributor, Management