Scheduling Coordinator I
Core
Scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations to ensure timely access to specialty care.
Role type
Scheduling Coordinator
Builds
Specialty care services access for participants
Domain
Healthcare / Medical Administration
Required skills
Scheduling, Appointment coordination, Referral management, Authorization processing, Electronic health system usage, Liaising with providers and PCPs
Preferred skills
Medical Assistant certification, Bilingual communication (English/Spanish/Mandarin/Cantonese)
Responsibilities
Schedule and coordinate specialist appointments, Collaborate with IDT team to coordinate specialty services, Advocate for participants' specialty needs, Liaise between participants, PCPs, PACE Center staff, specialty providers, and Utilization Management
Seniority
Entry-level to Mid-level, hands-on operational role