Customer Service Representative
Core
Frontline support role handling client communication, appointment scheduling, and patient record management for a veterinary practice.
Role type
Customer Service Representative (Veterinary)
Builds
Appointment schedules, client communication logs, and billing transactions
Domain
Healthcare / Veterinary Services
Deliverable
client delivery
Required skills
Client communication, appointment scheduling, active listening, empathy, record management, billing processing, technology proficiency, organizational skills
Responsibilities
Answer calls and emails, schedule appointments, update patient records, process billing transactions, greet clients, triage inquiries, promote services and promotions, provide post-visit instructions, maintain reception area
Sourced via workday · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.
