Customer Support Advisor
Core
A fixed-term role focused on reviewing, validating, updating, and maintaining customer data records to ensure accuracy and compliance across business systems.
Role type
Data Cleansing Specialist (Customer Support)
Builds
Cleaned and validated customer records within D365 and associated systems
Domain
Customer Data Management / Data Quality
Required skills
Data validation, record review, outbound customer contact, system data updates, audit trail maintenance, GDPR compliance
Preferred skills
Attention to detail, methodical approach, discrepancy investigation
Technologies
D365
Responsibilities
Review customer records to identify incomplete, inaccurate, or duplicate data; Make proactive outbound contacts with customers; Validate information through system checks and internal collaboration; Update and maintain customer records in D365; Carry out data cleansing activities; Ensure data compliance with GDPR; Produce accurate audit trails of data amendments
Seniority
Individual Contributor, Fixed-Term Contract
