Store Team Leader - Retail Operations - Hadley MA
Core
Drives business results, directs team talent, and ensures delivery of the customer experience within an outdoor lifestyle concept retail store.
Role type
Store Team Leader of Operations
Builds
Sales floor stock, omni-channel fulfillment, and team performance
Domain
Retail (Outdoor lifestyle)
Deliverable
product features
Required skills
Inventory management, omni-channel operations, loss prevention, team training, financial metrics analysis, safety compliance
Preferred skills
Product knowledge, inclusive leadership, flexible scheduling
Technologies
POS, Word, Excel, Qualtrics
Responsibilities
Manage inbound freight and stock replenishment; oversee return processes and store transfers; execute omni-channel tasks (BOPIS, BOSFS, BISSO); model safe behaviors and conduct risk evaluations; drive sales conversion and customer loyalty; train associates and deliver product knowledge; manage daily task assignments and staffing levels; handle cash office reconciliation and service hub operations.
Seniority
Mid-level, hands-on IC