IDC Business Partner
Core
Manage and optimize relationships with Independent Delivery Contractors (IDCs) to ensure last-mile delivery capacity, operational excellence, and compliance across regional markets.
Role type
Senior IC business partner (logistics operations)
Builds
Last-mile delivery network capacity and performance
Domain
Logistics / Supply Chain
Required skills
Capacity planning, KPI monitoring, contract negotiation, stakeholder management, conflict resolution, change management, compliance risk assessment, data analysis, strategic partnership development
Preferred skills
Entrepreneurship experience, vendor network management, HR/labor relations exposure, operations leadership in field environments
Technologies
BI dashboards, performance management tools, route productivity tools
Responsibilities
Advise leadership on partnership trends and risks; assess capacity gaps and support planning strategies; manage partner onboarding, selection, and development; monitor KPIs and enforce compliance; conduct performance reviews and QBRs; translate field insights into operational improvements; support partners through policy changes and new technologies; escalate contractual or operational risks.
Seniority
Senior, hands-on IC
