Operations Coordinator
Core
Support last-mile logistics operations including package sorting, freight verification, warehouse system maintenance, and customer service.
Role type
Operations Coordinator (Logistics)
Builds
Last-mile delivery network across three continents
Domain
Logistics / Last-mile delivery
Deliverable
product features
Required skills
Package scanning and sorting, Freight verification, Warehouse system maintenance, Data entry, Documentation processing, Customer service, SOP compliance, Team training
Preferred skills
None stated
Technologies
Warehouse systems, Manifests
Responsibilities
Assist in unloading trailers and verify freight against manifests, Scan, sort, and process packages including defective items and returns, Conduct van audits and support sorting operations, Support shipping, receiving, dispatching, and inventory management, Process returns and complete required documentation, Handle customer pickups and front desk assistance, Resolve delivery issues by following SOPs, Train and mentor new employees, Maintain a clean, organized and hazard-free work environment, Respond to customer inquiries via phone and email
Seniority
Individual Contributor