Control Room Dispatcher
Core
Central point of contact for public safety, receiving emergency calls, dispatching officers, and monitoring campus security systems.
Role type
Control Room Dispatcher
Builds
Campus security operations and emergency response coordination
Domain
Higher Education / Public Safety
Deliverable
client delivery
Required skills
Radio dispatch operations, CAD system operation, alarm system monitoring, emergency communication, records maintenance, public relations communication
Preferred skills
Previous security dispatch experience
Technologies
Computer Aided Dispatch (CAD), multichannel radio console, video surveillance systems, fire and burglar alarm systems
Responsibilities
Receive telephonic calls concerning crimes and emergencies; dispatch security officers; monitor video surveillance and alarm systems; broadcast orders to security officers; coordinate emergency alert systems; provide badge ID and fingerprinting services; complete dispatch logs and reports.
Seniority
Entry-level, non-supervisory
