Software Engineer - Analytics Platform
Core
Build, support, and operate the Genesys Cloud Analytics platform, turning massive event streams into decisions that shape customer experience.
Role type
Senior IC backend engineer (analytics platform)
Builds
Highly available, fault-tolerant data ingestion, processing, storage, and delivery services
Domain
Enterprise SaaS, Big Data, AI-powered experience orchestration
Required skills
Java, Spring Boot, AWS, distributed systems, Apache Kafka, system design, automation, observability
Preferred skills
Apache Druid, Apache Flink, Python, Terraform, CloudFormation
Responsibilities
Design and ship scalable services for data ingestion and delivery; engineer systems for the full data lifecycle from streaming to aggregation; deploy and maintain large AWS deployments; partner with product and data teams to turn concepts into production tools; review code and mentor peers; troubleshoot production incidents using AI-assisted workflows.
Seniority
Senior, hands-on IC