Operations Manager
Core
Oversee daily rental operations to ensure seamless customer experience from arrival to departure, managing fleet readiness and team performance.
Role type
Operations Manager (Rental Fleet)
Builds
Rental fleet operations and customer service workflows
Domain
Automotive rental / Mobility services
Deliverable
product features
Required skills
Operational leadership, team coaching, data analysis, process improvement, real-time decision making, fleet management, staffing forecasting, KPI monitoring, Excel proficiency
Preferred skills
College degree, experience with real-time monitoring tools, sales team leadership
Technologies
Microsoft Excel, operational systems
Responsibilities
Streamline rental process to minimize wait times, maintain clean and diverse fleet aligned with demand, forecast staffing and fleet needs, monitor workflows and eliminate bottlenecks, lead and develop sales-driven team, generate performance reports using advanced Excel
Seniority
Individual Contributor, Management Level