Senior EUC & Telephony Engineer
Core
Lead the optimization, support, and continuous improvement of modern workplace technologies, including endpoint management and enterprise telephony platforms.
Role type
Senior IC EUC & Telephony Engineer
Builds
Secure, reliable, and high-performing endpoint and collaboration services for industrial sector employees
Domain
Industrial sector IT infrastructure and modern workplace
Required skills
Microsoft Intune administration, endpoint management, enterprise telephony support, unified communications troubleshooting, root cause analysis, technical documentation, SLA/KPI management
Preferred skills
Microsoft certifications, vendor management, automation initiatives
Technologies
Microsoft Intune, Microsoft Teams Telephony, Cisco Webex
Responsibilities
Manage and optimize Microsoft Intune and endpoint management solutions; Support and maintain enterprise telephony and collaboration platforms; Provide Level 3 support and lead resolution of complex incidents; Monitor platform performance and implement proactive improvements; Develop technical documentation and operational standards; Partner with stakeholders and vendors to deliver technology services
Seniority
Senior, hands-on IC