Acting Lead Supervisor II
Core
Lead Supervisor responsible for coaching, developing, and managing a team of retail associates to deliver exceptional customer experiences and achieve sales goals.
Role type
Senior People Manager (Retail Operations)
Builds
Retail team performance and customer service standards
Domain
Fashion retail
Required skills
Team leadership, performance management, conflict resolution, strategic planning, talent development, sales floor operations
Preferred skills
Change management, cross-functional collaboration, data-driven decision making
Responsibilities
Provide direct feedback and coaching to associates, develop individual career plans for team members, build effective team morale, anticipate future trends and create strategies, handle people problems directly, exceed sales and operational goals
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