Acting Lead Supervisor II
Core
Lead Supervisor responsible for coaching, developing, and managing retail team members to deliver exceptional customer experiences and achieve sales goals.
Role type
Retail Store Supervisor / People Manager
Builds
Retail sales floor operations and team performance
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership, customer service, sales performance management, conflict resolution, strategic planning, talent development, operational agility, cross-functional collaboration, data-driven decision making, change management
Preferred skills
Fashion industry experience, luxury brand background, advanced retail analytics, mentorship of high-potential talent, omnichannel retail knowledge
Responsibilities
Lead and mentor retail team members to achieve sales targets and uphold brand standards; Develop direct reports through performance reviews, training, and career planning; Manage daily store operations including staffing, scheduling, and inventory oversight; Foster a positive team culture and resolve interpersonal conflicts; Analyze sales data to identify trends and drive operational improvements; Collaborate with cross-functional teams to align store strategy with broader business goals