IT Business Systems Analyst - CHARTS
Core
Partner with Child Support Enforcement staff and technical teams to analyze business needs, support system enhancements, troubleshoot issues, and ensure the CHARTS application meets user needs.
Role type
Business Systems Analyst
Builds
The CHARTS application for Child Support Enforcement
Domain
Public sector / Child Support Enforcement
Required skills
Business process analysis, Requirements gathering, JAD facilitation, Test script execution, Defect reporting, User support, Documentation
Preferred skills
Child Support Enforcement experience, Software development project experience
Responsibilities
Serve as liaison between developers and Child Support partners, Gather and analyze complex business processes, Develop requirement specification documents, Review system design documents, Investigate and resolve reported issues, Provide daily support to application users
Seniority
Mid-level, hands-on IC