Patient Access Specialist
Core
Greets patients, processes demographics and insurance information, and manages registration and billing workflows at a healthcare facility.
Role type
Patient Access Specialist
Builds
Patient registration and billing systems
Domain
Healthcare / Medical Administration
Required skills
Patient registration, insurance verification, payment collection, consent form preparation, scheduling, HIPAA compliance, data entry, phone communication
Preferred skills
Associate degree in medical field, medical office experience
Technologies
Registration/billing systems, scheduling systems, electronic signature tools
Responsibilities
Obtain demographic and insurance information from patients; collect payments and co-payments; prepare consent and privacy forms; schedule and reschedule patient appointments; follow up on accounts and system flags; initiate eligibility screenings (VA, Workers Comp, MSPQ); maintain confidentiality per HIPAA.
Seniority
Entry-level, hands-on IC