Fraud & Investigation Senior Analyst
Core
Develop and manage strategies to prevent, detect, and respond to organized crime activities targeting Manulife Bank and Trust, its staff, and customers.
Role type
Senior IC fraud operations analyst
Builds
Fraud monitoring systems, transaction verification processes, and risk management strategies
Domain
Financial services / Fraud prevention
Required skills
Fraud trend analysis, electronic money transfer verification, vendor transaction review, client interaction via phone, fraud tool proficiency, risk assessment, process improvement recommendations
Preferred skills
Problem-solving, decision-making, handling sensitive information, multi-tasking, email composition
Technologies
Fraud monitoring tools, transaction verification systems
Responsibilities
Monitor fraud alerts and review transactions, verify statements from financial institutions, make outgoing calls for transaction verification, collaborate with business units on fraud process issues, contribute to unusual activity monitoring strategy roadmap
Seniority
Senior, hands-on IC