Director, Print & Post Operations & Financial Management
Core
Senior leader and second-in-command to the Head of Print & Post, owning tactical execution of production operations, vendor delivery, financial governance, reporting, and cost management for US and Canadian Retirement.
Role type
Senior Director, Operations & Financial Management
Builds
Resilient operating model for Print & Post production and financial functions
Domain
Insurance / Financial Services (Retirement) + Print & Post Operations
Required skills
Senior leadership, operations management, financial management, vendor management, executive-level reporting, data/analytics strategy, Power BI, data warehouse management, cost management, team development, stakeholder management, compliance, risk management
Preferred skills
Print/mail/production industry experience, function transformation experience, mentoring managers
Technologies
Power BI, data warehouse
Responsibilities
Provide day-to-day tactical leadership across production operations (fulfillment, imaging, vendor execution, output integrity, QA); Ensure operational continuity, SLA performance, and readiness across in-house and outsourced production; Own overall P&P financial governance, reporting integrity, budgeting, forecasting, and cost transparency; Set the analytics and reporting strategy including data-quality standards; Lead cost-management and expense-reduction analysis; Act as senior second-in-command with single-point accountability for compliance; Lead, coach, and develop managers and leads to build a scalable operating model.
Seniority
Senior, hands-on IC with strategic oversight
