Patient Service Rep - Full Time - Midwifery - Love Family Women's Center
Core
Front-desk operations and financial services point of contact for patients and visitors at a women's health clinic.
Role type
Patient Service Representative (Front Desk)
Builds
Patient scheduling, financial documentation, and payment collection workflows for a women's health clinic.
Domain
Healthcare / Women's Health
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, Customer service, Data entry, Attention to detail, Confidentiality management, Financial responsibility communication, Appointment scheduling, Documentation accuracy, Adaptability under pressure, Empathy
Preferred skills
Medical office experience
Technologies
Basic computer systems (data entry, word processing)
Responsibilities
Manage front-desk operations and workflows, Communicate patient financial responsibility and collect payments, Document financial conversations and outcomes, Respond to patient inquiries and concerns, Maintain patient privacy and confidentiality, Follow established patient collection and financial-assistance referral workflows