Patient Service Representative - GI - Mercy Hosptial Rogers
Core
First point of contact for patients and visitors, managing front desk operations and workflows to ensure a positive patient experience.
Role type
Front desk administrative staff
Builds
Patient intake, appointment scheduling, and front desk operations
Domain
Healthcare / Gastroenterology
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, data entry, word processing, customer service, attention to detail, confidentiality compliance, adaptability under pressure
Preferred skills
Medical office experience
Responsibilities
Interact with patients, healthcare professionals, and staff; enter patient information; schedule appointments; process documentation; handle inquiries and concerns with tact.
Seniority
Entry-level
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