Patient Service Rep - Full Time - Mercy Clinic Pain Management
Core
First point of contact for patients and visitors, managing front desk operations to ensure a positive and seamless patient experience.
Role type
Front desk administrative support
Builds
Patient scheduling, documentation processing, and front desk workflows
Domain
Healthcare / Pain Management Clinic
Deliverable
dashboards & analysis
Required skills
Verbal and written communication, data entry, word processing, customer service, attention to detail, confidentiality compliance, adaptability under pressure
Preferred skills
Medical office experience
Responsibilities
Interacting with patients, healthcare professionals, and staff; entering patient information; scheduling appointments; processing documentation; handling inquiries and concerns with tact
Seniority
Entry-level
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