Senior Officer-Facilities
Core
Manage residential estate maintenance, emergency repairs, inspections, and compliance for a portfolio of company properties while ensuring high occupancy and tenant satisfaction.
Role type
Senior Facilities Officer (Estate & Property Management)
Builds
Residential property estates and facilities
Domain
Commercial & Luxury Residential Property Management
Required skills
Facilities management, estate management, property administration, staff performance management, contract management, project management, health and safety compliance, tenant relations, workmanship supervision
Preferred skills
Experience with fitting-out and R&M works, property service administration systems, MS Office proficiency
Technologies
MS Word, Excel, PowerPoint
Responsibilities
Ensure residential portfolio is maintained through emergency repairs, upgrades, and ongoing maintenance; Perform inspections and surveys in line with best practices and company compliance; Provide responsive customer service to tenants, internal stakeholders, and external parties; Manage staff performance and ensure adherence to company standards; Oversee supplier contracts, cost control, and procurement processes; Supervise fitting-out and R&M works to ensure workmanship meets company standards.
Seniority
Senior, hands-on IC