Senior Technical Architect, Data 360
Core
Senior Technical Architect specializing in Data 360 (Customer Data Platform) to unlock enterprise data, drive strategic transformations, and serve as a trusted advisor for complex customer engagements.
Role type
Senior IC Technical Architect (Customer Success/Professional Services)
Builds
Data 360 solutions, data integration architectures, and AI-grounded Agentforce implementations for enterprise clients.
Domain
SaaS / Customer Data Platform / Data Engineering
Required skills
Data 360 expertise, Data Cloud architecture, ETL/data transformation, Identity resolution, Data governance, Enterprise system integration, Strategic advisory, Technical roadmap planning
Preferred skills
Adobe AEP/Tealium/Segment experience, Snowflake/Databricks/BigQuery, MDM/fuzzy matching, RAG/vector databases, Salesforce certifications (Data Architect, AI Specialist)
Technologies
Data 360, Salesforce (Sales/Service/Marketing Cloud), Snowflake, Databricks, Redshift, BigQuery, SQL Server, Adobe AEP, Tealium, Segment, ActionIQ, RAG, Vector databases
Responsibilities
Serve as Subject Matter Expert for Data 360; Act as strategic advisor to unlock customer data; Deliver high client satisfaction by realizing engagement value; Manage multiple strategic clients to meet utilization targets; Collaborate with Go-to-Market to drive service growth; Maintain expertise on evolving data platform roadmaps.
Seniority
Senior, hands-on IC with strategic advisory duties
