Success Architect, Tableau
Core
Provide strategic technical guidance and architectural recommendations to maximize Tableau and Salesforce investments for key enterprise customers.
Role type
Senior Customer Success Architect (Tableau/BI)
Builds
Customized technical solutions, architecture reviews, and optimization recommendations for data sources, dashboards, and governance.
Domain
Enterprise Business Intelligence and Data Analytics
Required skills
Technical Account Management, solution design, relational databases, enterprise BI, web technologies, mission-critical software troubleshooting, bilingual communication (English/Korean)
Preferred skills
Project management, Salesforce/Tableau certifications, data pipeline construction, Python/R, AI/statistical analysis
Technologies
Tableau, Salesforce, relational databases, web technologies, Python, R
Responsibilities
Serve as a trusted technical advisor for strategic customers; analyze requirements and translate them into actionable technical recommendations; conduct architecture reviews and provide optimization guidance; support post-sales activities and resolve complex software issues; coordinate timelines and stakeholders across cross-functional teams.
Seniority
Senior, hands-on IC