Intermediate Technician, User Engagement - Part-Time
Core
Coordinates front-line library services by monitoring and providing assistance, information, and training to students, faculty, and researchers to facilitate optimal use of library resources.
Role type
Intermediate Technician, User Engagement
Builds
Library services, user training sessions, and special library projects
Domain
Higher Education / Library Science
Deliverable
product features
Required skills
Customer service, file coordination, integrated library system management, computer systems proficiency, bilingual communication (French/English), data manipulation
Preferred skills
Experience with student record systems, workshop delivery, project planning
Technologies
Integrated library systems, point-of-sale terminals, self-borrowing devices, interlibrary loan systems, uoCampus, Mendeley, 3D printers
Responsibilities
Coordinate files, services, and projects; provide technical expertise and IT support; act as an expert on collection access systems; organize orientation sessions and workshops; maintain working environment and user well-being; support special library initiatives
Seniority
Intermediate, hands-on IC