Assistant Store Manager
Core
Lead store operations and customer service for a children's apparel retailer, focusing on sales floor management, team coaching, and driving key performance indicators.
Role type
Assistant Store Manager
Builds
Retail store operations and customer experiences for Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands
Domain
Retail / Children's Apparel
Deliverable
product features
Required skills
Workforce management, customer engagement, team coaching, KPI analysis, recruiting and hiring, merchandising execution, loss prevention
Preferred skills
Solutions-oriented mindset, computer proficiency (Outlook, Excel), leadership experience
Responsibilities
Execute workforce management to ensure customer focus; welcome customers and provide product assistance; foster a positive and inclusive environment; model service standards and coach staff; analyze business results and drive KPIs; assist in recruiting, hiring, and training; plan and execute merchandising and promotional activities; reduce loss through operational controls
Seniority
Individual Contributor, supervisory level