Front Desk Agent - Snowbird Cliff Lodge (Seasonal, Full-time)
Core
Provide front desk operations and guest services for a mountain resort lodge, handling check-ins, reservations, and complaints.
Role type
Front Desk Agent
Builds
Guest check-in/out processes, lodging reservations, and concierge services
Domain
Hospitality / Resort Operations
Deliverable
product features
Required skills
Guest check-in/out, reservation booking, payment processing, complaint resolution, up-selling, multitasking, phone communication
Preferred skills
Hotel receptionist experience, knowledge of resort amenities
Technologies
PMS system, Softphone
Responsibilities
Check guests in and out, book lodging reservations, process credit card payments, respond to guest complaints, assist with restaurant and spa reservations, update guest contact information
Seniority
Entry-level, seasonal
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