Solutions Engineer II – CRD/COMET Platform Specialist
Core
Lead regional investigation and resolution of production issues for Charles River CRD and COMET investment platforms, coordinating with vendors and global support teams.
Role type
Senior Solutions Engineer (Investment Operations Support)
Builds
Production support for CRD/COMET platforms and related Investment Operations workflows
Domain
Asset Management / Financial Services
Required skills
Incident triage, impact assessment, escalation management, stakeholder communication, SQL, analytical troubleshooting, ITIL-aligned practices
Preferred skills
Charles River CRD/COMET platform experience, investment workflows (order management, compliance, trading, post-trade), Python, PowerShell, FIX, AI tooling
Technologies
Charles River CRD, COMET, SQL, Python, PowerShell, FIX
Responsibilities
Lead regional investigation of CRD/COMET production issues and assess business impact; Manage vendor cases and escalations with Charles River professional services; Develop and implement enhancements, support testing, and coordinate go-lives; Build runbooks and controls for recurring issues; Improve monitoring and support tooling using AI
Seniority
Senior, hands-on IC