Tenancy Manager
Core
Manage residential tenancies for vulnerable residents, ensuring safe and stable housing outcomes through compliance, rent management, and resident support.
Role type
Senior Tenancy Manager (Community Housing)
Builds
Residential tenancy agreements and housing support services for vulnerable populations
Domain
Social housing / Community housing
Required skills
Tenancy management, Rent collection and review, Conflict resolution, Stakeholder management, Compliance monitoring, Property inspection coordination, Record keeping, Data analysis
Preferred skills
Knowledge of Residential Tenancies Act, Experience with affordable housing environments, Reporting capabilities
Responsibilities
Manage tenancy agreements, onboarding, and resident transitions; Oversee rent setting, reviews, and collection; Handle tenancy enquiries, complaints, and disputes; Conduct property inspections and coordinate maintenance; Maintain accurate tenancy records and compliance documentation; Support residents in accessing community services.
Seniority
Mid-Senior, hands-on IC