Shop Manager
Core
Lead the day-to-day operations of an Anglicare retail store, balancing commercial performance with exceptional customer service and community connection.
Role type
Retail Store Manager
Builds
Retail store operations and community engagement
Domain
Non-profit retail / Community services
Deliverable
product features
Required skills
Team leadership, Customer service, Stock management, Cash handling, Risk management, Community relationship building
Preferred skills
Visual merchandising, Volunteer supervision, Financial controls, Local community networking
Responsibilities
Lead, support and develop staff and volunteers; Drive shop sales through customer service, merchandising, pricing and stock control; Create a welcoming, safe environment; Manage cash handling, shop records, safety and risk; Build relationships with local community and churches.
Seniority
Mid-level, hands-on IC