AVP, (Sr Exec), Functional Management (Channels & Digital), RORC
Core
Lead and manage user acceptance testing (UAT) for retail banking applications, ensuring quality verification, defect resolution, and operational readiness.
Role type
Senior IC functional testing manager (retail banking)
Builds
Retail banking applications (self-service, mobile banking)
Domain
Banking / Retail Finance
Required skills
functional testing, retail banking operations knowledge, UAT management, defect reporting, test process improvement, automation testing tools, documentation creation, training delivery
Preferred skills
automation testing tools expertise
Responsibilities
Lead and coordinate UAT for retail banking applications; Review functional specifications and plan testing coverage; Manage end-to-end testing including defect resolution and progress tracking; Support operational readiness and pilot runs; Develop system functionality manuals and target operating models; Analyze production issues and customer complaints; Identify and initiate improvements in test processes; Ensure proper control in application parameter setup; Provide training on UAT management and production support; Assist in disaster recovery and business continuity testing; Resolve audit findings.
Seniority
Senior, hands-on IC
