Credit Administration Control & Loan Operations Head
Core
Lead Credit Administration & Control (CAC) and Loan Operations functions to ensure effective execution of end-to-end credit administration, loan servicing, and operational support across Wholesale Banking.
Role type
Senior leadership head of credit administration and loan operations
Builds
End-to-end credit administration and control processes, loan lifecycle management, and operational support services
Domain
Banking / Credit Operations / Wholesale Banking
Required skills
Strategic leadership, team management, operational risk management, regulatory compliance, process optimization, stakeholder management, performance monitoring, transformation initiatives
Preferred skills
Professional certifications (CFA, FRM, PMP), experience in digitalization and automation, matrix reporting environment expertise
Technologies
Operational risk frameworks, audit tools, management reporting systems
Responsibilities
Provide strategic direction and leadership to CAC and Loan Operations teams; oversee end-to-end execution of credit administration and loan lifecycle activities; maintain robust operational risk and control frameworks; ensure compliance with group policies and regulatory requirements; lead continuous improvement and transformation initiatives; manage stakeholder relationships across business units and support functions.
Seniority
Senior, hands-on IC