Interim Support Lead Oakleaf
Core
Interim Support Lead ensuring customer service excellence and store operations for a retail environment.
Role type
Interim Store Support Lead
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Customer service, staff training, store operations management, inventory management, cash handling, store opening/closing procedures, sales optimization, store maintenance
Preferred skills
College experience, multi-tasking, creative thinking, composure under pressure
Technologies
Cash register, computer, hand-held devices, phone, walkie-talkie, mobile devices
Responsibilities
Train crew on customer service standards, oversee daily associate activities, manage stock receiving and organization, act as Manager on Duty, handle store opening/closing procedures, support associate onboarding, drive sales and control expenses, perform store maintenance tasks
Seniority
Entry-level to Junior, hands-on IC