Associate, Retail Sales
Core
Face-to-face sales associate responsible for selling internet, TV, and voice services in retail settings, resolving customer issues, and managing billing inquiries.
Role type
Retail Sales Associate
Builds
Cable TV, Internet, and Voice service subscriptions
Domain
Telecommunications / Consumer Services
Deliverable
product features
Required skills
face-to-face sales, outbound calling, customer retention, billing resolution, data entry, upselling, equipment handling
Preferred skills
basic accounting knowledge, PC navigation
Responsibilities
Delivers face-to-face customer interaction to entice customers to select Breezeline services; Actively focuses on selling, upgrading, and promoting products; Resolves billing inquiries and service discrepancies; Responsible for accurate data input and asset management; Participates in sales skills training.
Seniority
Entry-level to Junior