Suporte Fiscal/Contábil ou Folha de Pagamento (Soluções Domínio)
Core
Provide phone-based technical support for the Domínio suite of accounting and tax software solutions, ensuring clarity in information and efficient problem resolution for clients.
Role type
Support Specialist (Accounting/Tax/Payroll)
Builds
Domínio suite of integrated accounting and tax software systems
Domain
Accounting, Tax, and Payroll software
Deliverable
client delivery
Required skills
Customer service, problem-solving, knowledge of accounting/tax/payroll domains, familiarity with client journey
Preferred skills
Prior experience in Fiscal/Accounting or Payroll area, knowledge of Domínio system
Responsibilities
Answer phone calls regarding Fiscal/Accounting and Payroll modules, ensure clarity and assertiveness in client communication, resolve problems efficiently, update knowledge on solution evolution and legislation
Seniority
Entry-level to Mid-level, hands-on support
