Jovem Aprendiz
Core
Junior support role focused on user management, system administration, and operational support for internal clients.
Role type
Junior IT Support Specialist (Apprentice)
Builds
Internal support systems and operational processes
Domain
Technology / IT Operations
Deliverable
dashboards & analysis
Required skills
User account management, system access control, process automation, functional support, administrative operations
Preferred skills
Microsoft Office (Word, Excel, PowerPoint), basic computer literacy, process improvement interest
Responsibilities
Register and manage users in systems (SGD and Telephony), manage access permissions for new and existing employees, create and improve automated routines and processes, provide functional support to internal clients via phone and in-person, collaborate with different support areas, support administrative and operational activities related to systems and processes
Seniority
Entry-level, Apprentice
